Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

• Account information (name, email address, company information)
• Usage data and analytics
• Communication preferences
• Payment and billing information

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Communicate about products, services, and promotional offers
• Monitor and analyze trends and usage

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

We may share your information with trusted service providers who assist us in operating our platform, conducting our business, or serving our users.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Object to processing of your personal information
• Request restriction of processing
• Request data portability
• Withdraw consent at any time

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect and use personal information about you. For further information about the types of cookies we use, please refer to our Cookie Policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@alter.ai